Another Stockton to Malone Honda Ripoff
A few months ago I read an ad in my local newspaper for an incredible deal on a Honda. The ad gave the cars VIN number so I thought it was genuine, I called the dealership (Stockton to Malone HOnda, Sandy, UT) and asked the salesperson if the car was still available. He said it was. So within 10 minutes I arrived at the dealership, located the salesperson with whom I spoke on the phone and asked to see the car. He told me that it just sold and the successful buyer just left with it -- all within 10 minutes. He then proceeded to try to sell me another car that cost $1,800 more than the car I called about. Angered, I walked out of the dealership.
Later that day I had someone call the dealership on the same ad and car. The salesperson said the car was still available but to hurry down if she wanted to buy it.
Classical bait and switch. Shame! Shame! Shame! on John Stockton, Karl Malone, and Larry Miller!!
Click here to read other Rip-off Reports on Karl Malone Toyota Sandy Utah
1 Updates & Rebuttals
Andy
Sandy,Utah,
U.S.A.
Miss communication
#2UPDATE Employee
Thu, January 02, 2003
At Stockton To Malone Honda, we belive the customer satisfaction is our number one concern.
For that case, the car that been refered to, at the time the salesman took the call was still avalibale. It was under the work of being purchased. When the car is not deliverd that car is still considered avalibale for sale. When the customer arrived to the dealership the sale has been finalized with customer was in the process of purchasing the car. We tried to offer the same type of ar for that customer which is a littel over the price of the original one. He refused to work with us and give us the chance to earn hi business.