Another Wells Fargo Case ripoff, rude, poor service Des Moines, Iowa
It looks like the complaint box for Wells Fargo Mortgage is full! I have refinanced with them also and found the process to be impossibly complex because of the lack of knowledge of the people I dealt with. I finally managed to get thorugh it, but was so dissatisfied that I wrote a long letter to Customer Relations with details, names and dates. The only thing I got back was an inane form letter that said "how sorry they were". Yeah right. Looking to refinance again just to get away from them....of that is possible!!
Luke
Philadelphia, Pennsylvania
U.S.A.