Antiques on Whitney The clerk refused to sell me a Christmas item that clearly had a tag on it. Hamden Connecticut
On January 9, the clerks at Antiques on Whitney told me that Christmas items were 30% off. The next day, I went back to purchase a Santa Claus. Even though item clearly had a tag on it, the clerk refused to sell it to me.
2 Updates & Rebuttals
The Ph.D.
Trumbull,Connecticut,
The Truth
#3Author of original report
Tue, January 21, 2014
The item was not on hold. I did not yell. The truffles were available for customers.
AOW
North Haven,Connecticut,
Unreasonable Customer
#3REBUTTAL Owner of company
Sun, January 19, 2014
The item in question was on hold for another customer. The sales manager asked for a name and phone number in the event the original customer no longer wanted it. The women left the store abruptly then quickly returned yelling and pointing at the sales manager she was reporting us, took a Lindt truffle from the counter and stormed off.
Our sale’s manager is very nice, understanding and is treats everyone with respect. We have been in business for over 15 years and have always treated our cliental professionally and fairly. We apologize for any misunderstanding and realize everyone has a bad day every now and then.