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  • Report:  #534159

Complaint Review: ANZ Group

ANZ Group HappyBabyStore.com DO NOT DO BUSINESS WITH THESE PEOPLE Manalapan, New Jersey

  • Reported By:
    AH — Ajax Ontario Canada
  • Submitted:
    Sat, December 05, 2009
  • Updated:
    Sat, December 05, 2009
  • ANZ Group
    224 Park Ave Manalapan, NJ 07726
    Manalapan, New Jersey
    United States of America
  • Phone:
  • Category:
    Baby Products

In October 2009 I purchased a travel crib from Happybabystore.com for $250.00usd to be shipped Canada. After 6 weeks I was able to contact Bob Gates at ANZ Group who agreed to credit my Visa.  As I write this nearly two months later I have not received either the credit or the crib.  Emails requesting an update go unanswered as do messages left on their answering machine.  I have filed a complaint with the New Jersey Better Business Bureau and Visa fraud dept.  

Happybabystore claims to provide great customer service: LIE. I rarely have been able to call and have someone actually pick up the phone.  

Happybabystore claims their philosophy is to make every customer a Happy Customer and a Repeat Customer: another LIE.  Why would I ever do business with a group that is long on promises but short on delivery.  

Do yourself a favor and steer clear from these crooks.
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