Complaint Review: AOL

At this point I feel that I may be brain dead. It happened 2 years ago, but I tried AOL again. This time the broadband, since they are breaking away from Time-Warner, TW could care less if you ever get connected(I'll probably get billed for the box they wont come and get). Any way since AOL so kindly billed me way to early, the payment went back, but they did manage to bill $1 and $5 without any problem. I confirmed all cancellations(tricky if you use dial up to get broadband then you get 2 bills!!!), only to get billed $28.90 in Nov. for a service that was never even close to a due date. They also sell info to others like JP-Media,
their billing coincides, and aol was the only one that has done this in the past. Poor business tactics.

G
galveston, Texas
U.S.A.