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  • Report:  #50800

Complaint Review: AOL America On-Line

AOL, America On-Line ripoff charged for service after account cancelled & won't refund Nationwide

  • Reported By:
    Riverside California
  • Submitted:
    Fri, March 28, 2003
  • Updated:
    Fri, March 28, 2003

I have called to cancel my AOL back in 1/9/2003, because my computer is broke down. They kept charging me twice a month on my 2 different cards from Jan to March.

I called back in Feb and same problem and never cancel my account then today I spent over 1 hour over the phone complining about charging again in 2 credit card in the same month. Are they stealing our money? Is it fair? I even asked them to refund my money from Jan to March, until no no refund. I will not recommend AOL to anyone, believe me MSN is the much much much better than AOL. AOL always booted us and take time to reconnect, What service is that?

Lina
Riverside, California
U.S.A.

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