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  • Report:  #85945

Complaint Review: AOL/AOL FOR BROADBAND

AOL/AOL FOR BROADBAND CHARGES FOR TIME USED WITH FREE CD AND SENDS NO STATEMENT. CHARGES YOUR CREDIT CARD WITHOUT YOU KNOWING IT Nationwide

  • Reported By:
    — FORESTVILLE Maryland
  • Submitted:
    Tue, March 30, 2004
  • Updated:
    Tue, March 30, 2004
  • AOL/AOL FOR BROADBAND
    WWW.AOL.COM/BROADBAND
    Nationwide
    U.S.A.
  • Phone:
  • Category:
    Corrupt Companies

I used a "Free Trial" cd to access the internet to configure my DSL from my cable co. That took about 30 mins. My credit card was charged 169.85. When I called to inquire, I was told I had used 56 hrs over the allotted time. I requested a statement and, it show only numbers and charges (from what appeared to be the very first usage). As i stated, I have DSL from my cable provider and had no reason to use another provider and pay 169.00 extra for the priviledge. I would be best (I since learned) that you not give AOL your credit card information. While it might be a secure site from others, you are completely vulnerable to the thieves of AOL.

Walter
FORESTVILLE, Maryland
U.S.A.

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