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  • Report:  #156004

Complaint Review: AOL

AOL charged $50 to card for canceling service Internet

  • Reported By:
    Cullman Alabama
  • Submitted:
    Mon, September 05, 2005
  • Updated:
    Mon, September 05, 2005

My mother used regular internet service thru AOL for several months. She did not receive a modem from the company or sign a contract. She was not satisfied with their service and called to cancel. They said there would be a $50 charge for canceling and did indeed charge her card.

She disputed the charge with her credit card company and it was eventually credited.

The matter is resolved, but I wanted people to know that AOL is stealing from them. In my moms case, she is older and would probably have let them cheat her had I not stepped in.

BEWARE OF AOL!!!!!

Rhonda
Cullman, Alabama
U.S.A.

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