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  • Report:  #20524

Complaint Review: aol.com

aol.com I cancelled the service on 2/25/02 & the only reason I knew I was still being billed is because I received a overdraft notice from my bank. deceptive company Internet

  • Reported By:
    Menasha Wisconsin
  • Submitted:
    Thu, May 09, 2002
  • Updated:
    Thu, May 09, 2002
  • aol.com
    www.aol.com
    Internet
    U.S.A.
  • Phone:
  • Category:

The only reason I knew I was getting billed is because I received a bank notice of overdraft for AOl*online. This is redicules because I cancelled it back in February.

I accessed e-mail from my new internet provider & called AOL the representative said per the supervisor since I activated my email it would bill me since I used it about 3-4 times.

When I first cancelled it -the rep didn't say anything about being billed if I read my email thru a different internet provide. I think AOL is wrong in charging me for something I

cancelled & was not told that I would be charge if used from different internet carrier. I will not recommend AOl to anyone -in fact I will warn them.

Rosa
menasha, Wisconsin

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