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  • Report:  #1371555

Complaint Review: AOL.com

AOL.com Preys on Elderly. Billed our Elderly Dying father for 2 decades of Needless internet. He had DSL/Cable Internet

  • Reported By:
    Lindsay — Salt Lake City Utah USA
  • Submitted:
    Fri, May 05, 2017
  • Updated:
    Fri, May 05, 2017

Our father recently died of a cancerous gliosarcoma brain tumor.  After his death, we began to looking at his credit card expenses and noticed a $26.99 monthly AOL charge.  We were surprised because he hadn't used an aol account/email address in decades.  Looking back as far as we could at his credit card statements, we realize that he's been paying on this AOL account for over 20 YEARS!!  $$25 x 12 x 20 = $6000!!

SHAME on AOL for Preying on the Elderly and not closing inactive accounts that bring in a steady stream of $$revenue.  It's all about $$$.  It's all about corporate greed.  Meanwhile his widow has atleast $6000 less in her estate than she would have if AOL closed its inactive accounts.  Cha ching.. Cha ching.  $$  Talk about elderly abuse.  Slow clap for AOL = Abusers of the ELderly = Ginormous Corporate Thieves!!

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