aol credit alert rip-off Virginia internet
I agreed to use AOL internet services & in doing so I had to give them my Visa debit card for payment.After using AOL for 3 days I was disatisfied with their services so I canceled.This was in September 2002.On December 30 2002 I noticed in my monthly bank statement that AOL had taken 79.99 out of my checking account for a Credit Alert Program.
I never purchased this or have any knowledge of even knowing what this Credit Alert program was about.I have called every number possible that is related to AOL & this type of service & get nothing but the runaround & I'm told that it takes 10 to 15 business days to redeposit my money.
None of the people I've talked to are the least bit sympathetic or understanding about any of this.They simply do not care that because of what they did I am now going to have checks that are going to bounce & no money to cover them as I wasn't expecting to be 79.00 short in my account.This whole ordeal has been a nightmare for me & I hope I never have to deal with AOL again.
I would not use their services if they were the last ISP on the face of the earth.
Debbie
Swannanoa, North Carolina
U.S.A.
1 Updates & Rebuttals
AOL Rip Off Update
#20
Mon, January 06, 2003
After having nothing but smart non caring reply's from the people at AOL I decided to do all I could to get some satisfaction & piece of mind. I filed a complaint with the Attorney General's office in my state (North Carolina) and within 3 days I had recieved my 79.99 that AOL had taken from my bank account.But I also filed a complaint with the BBB.So file every complaint you can think of to get these people closed down or put out of business.If every person will do this then maybe something will eventually be done.