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  • Report:  #41918

Complaint Review: AOL Credit Alert- Trilegiant Corporation

AOL Credit Alert- Trilegiant Corporation Credit Alert AOL was never authorized to enter me in their membership consumer fraud ripoff Trumbull CT Nowalk Connecticut

  • Reported By:
    Kihei,HI 96753 Hawaii
  • Submitted:
    Sat, January 18, 2003
  • Updated:
    Sat, January 18, 2003
  • AOL Credit Alert- Trilegiant Corporation
    39 Lindeman Drive, Trumbull, CT 06611
    Trumbull, CT and 100 Connecticut Avenue, Nowalk, CT, Connecticut
    U.S.A.
  • Phone:
    888-289-6318
  • Category:

Last year, I was billed $79.99 on my Visa account which is where my AOL monthly internet charge goes. When i checked, was told this was for Credit Alert Service which I had accepted. When I called Credit Alert and asked them to see my authorization (signature) they did not have it. They assured me service would be stopped. Few months later, I received some credit reports from them. They appologized and said account had not been closed., it was for year then would end.

Now, I get another packet with inf. from them welcoming me into their program and that I would be billed through my visa unless I notify TC ( Trilegiant Corp.) that I do not wish to renew my membership. I have called repeatedly the phone number they gave me (1-888-289-6318) and it is always busy. They do not give Trilegiant Coporation's number on all of their prospectus.. is that a phoney corporation?

At bottom of thei "membership terms and Conditions" it says: Credit Alert is a service provided by Trilegiant Corporation. is a registered service mark of Cendant Publishing, Inc., How does AOL fit into this? Beware, AOL customers and check your billing for an added $79.99.

Dolores
Kihei,HI 96753, Hawaii
U.S.A.

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