Complaint Review: Aol Fraud Department

i have been being bill for payments i have made already.. i am paid up until june and i am still being charge monthly.. i have tried to call the fraud department, but i am on hold of 45 mins. to and hour and no one ever picks up... also i canceled my backup files and and some music thing i didn,t order. i have been complaining to them for about 3 months with no change.. they keep saying i just cancled it and the charge is from last month..i don't know what to do anymore.. i realize i need help with this. i am sick of being ripped off.. we are seinors. and can't really aford all these charges.. thank you for any help you can give me..

Diana
las vegas, Nevada
U.S.A.