AOL, internet ripoff, lied about promotional usage, fraudulent charges after account was confirmed to be cancelled on time. left account as open without my permission or knowledge. put derogatory delinqueny on my credit report as a collection. Internet
I'm reporting that i did not have a running account with AOL Inc. i used there promotional dvd, and when time came to cancel before being charged i did. i informed the young man that my computer had crashed and i no longer could use there service , because i did not know when i will be getting a new computer. i even received a confirmation number. i still received letters from aol stating that i had a balance. i called the company and spoke with some one who said they were the manager. Lady went thru everything with me and confirmed that i had cancelled and the confirmation number, they sent a letter indicating that i did not owe them anything. this was april 12, 05 that i had this account problem, and it wasn't until june that it was cleared up. now i'm hearing from NCO Finacial systems inc. stating that i have an account bill of $86.70 in collections. I don't owe AOL Inc. anything. If they need to here from my Lawyer to clarify the matter than i will file a countersuit. The only person who owes the money would be the young man who thought he would be slick and keep the promotional account going, after i had already cancelled.
Debra
crestline, California
U.S.A.