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  • Report:  #228537

Complaint Review: AOL Music Now

AOL Music Now - Time Warner - TWX ripoff dishonest fraudulent billing signed me up for secondary service Dulles Virginia

  • Reported By:
    Bloomsburg Pennsylvania
  • Submitted:
    Wed, January 03, 2007
  • Updated:
    Wed, January 03, 2007
  • AOL Music Now
    aol.musicnow.com/az/library.jhtml?_requestid=36765
    Dulles, Virginia
    U.S.A.
  • Phone:
    866-770-9450
  • Category:

I signed up for a free trial of aol's service and called to cancel right away. They billed me $25.90 on 5/1/06 and gave me a refund of that $25.90 on 5/5.

Starting with June 2006 until December 2006, however, they charged me $9.95 a month for 'Music Now' without me noticing. When I called for a refund on 1/3/07 they told me the AOL service I signed up for and Music Now are separate services, but I never signed up for Music Now seperately, I only signed up for the first aol service.

They told me they could only give me a refund for 2 months because you only have 60 days after getting billed to file a dispute.

Ryan
Bloomsburg, Pennsylvania
U.S.A.

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