Complaint Review: Aol Netmarket

I had cancelled my membership with aol and 8 months later I get a bill because they couldn't take it out of our account because we took them off automatic payment. I was told that my account was never cancelled. So, I had to go ahead and pay for a service that we hadn't used in 8 months.

I had also tried to cancel that aol netmarket account when they took 79.99 out of our checking account - aol still had the account information - I was told to try it out and then I could cancel my account. I told netmarket that I didn't want to try them out, that I wanted to cancel, and have my 79.99 back into our account, they refused to cancel the account. We called 3 times to get it cancelled.

Eddie
okc, Oklahoma
U.S.A.