Complaint Review: AOL NETMARKETING

They deducted 69.99 from my bank, when I called them they said I was a member and that was my annual dues. I tried there 30 day free trial over a year ago, and after 2 weeks I canceled the membership.

I called and asked to talk to a supervisor and they gave me to low level supervisor (Shawna Jones ext 2926). She told me that I had not canceled my membership. I know I did. My wife heard me cancel before the trial membership ended. I asked who was incharge of this and all she told me that I could fax or write to a po box for execitve support aol netmarketing. I wanted a phone number or Email address and MS Jones said they do not talk to customers.

This did happen last year after I had canceled my free trial. This will be the third time I have canceled this. DO NOT ACCEPT THE FREE MEMBERSHIP TRIAL.

Darrel
Leavenworth, Kansas
U.S.A.