Complaint Review: AOL

Hey RIP-OFF,,,LAST YEAR i RECIEVED TWO FREE MONTHS FROM AOL AND I GOT THEM OCT.& NOV.OF 2001. THEN WHEN THE TIME CAME FOR AOL TO DEDUCT THE $23.90 FROM MY CHECKING ACCOUNT, AOL TOOK THE FUNDS OUT ON THE 2ND. OF DECEMBER, NOT ON THE 11TH OF DECEMBER, AND THE FUNDS WERE NOT THERE AT THAT TIME, SO I BECAME OVERDRAWN. $23.00 FOR THE AOL COST AND $24.00 FROM WELLS FARGO BANK FOR USF. MY BILLING DATE IS THE 11TH OF EVERY MONTH. I HAVE CALLED AOL AND THEY SAID THE BANK WOULD HAVE TO FIX THIS. I WENT TO THE BANK AND OF COURSE WE ALL KNOW AOL HAS TO TAKE CARE OF THEIR MISTAKES.

AOL OFFERS A CUSTOMER SOMETHING FOR FREE, THEN IN THE LONG RUN YOU GET CHARGED FOR IT.

THANKS ALOT
DENISE

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