Complaint Review: AOL

I called AOL in October 2002 and asked them to cancel my account,and at that time they offer 2 free mths of service which I turned down. At that time I contacted my phone company and put a block on any further AOL payments. It is now April of 2003 and I find out that AOL has canelled my AIM address for lack of payment on an account that should have been closed along time ago. When I contacted customer service questioning why the AIM was cancelled they told me that I owe them a bill of $115.00 and that 85 hours of service were used under my daughters old screen name. I agree that my be true to some extent but if they had cancelled the account when they were asked my 14yr old wouldn't have had access. I told them that I was not responsible for their lack of actions and therefore refuse to pay the bill, and that I would contact an attorney if i has to. I'm sorry to say this but I'm sure I'm not the only one with this problem. Any sugestion? Jeanette LAKELAND, Florida
U.S.A. Click here to read other Rip Off Reports on AOL