Complaint Review: AOL (TWX AOL SERVICE)

Without me knowing and without authorization, AOL has been charging $23.90 from May, 2003 to April. 2006, and $25.90 from May, 2006 to the present.

TWX*AOL SERVICE has been on my credit card statement since 5/23/2003 and AOL has been charging $23.90 and $25.90 since then.

According to the website of AOL, TWX*AOL SERVICE is for monthly membership fee.

"TWX*AOL SERVICE: This charge is for your AOL monthly membership fee."

I have never been AOL customer and somehow they got my credit card number and has kept charging without me knowing and authorizing.

Since a Japanese bank issues my credit card, credit card monthly statements were sent to my family's house. That's is why I have not noticed this charge until I actually attempted to cancel this credit card and checked what was charged.

I am very upset against AOL's unauthorized charges. The fact that I kept paying interests for these charges without knowing made me more upset.

I will call my bank and ask for a whole refund for these AOL charges. I will also ask for all interests paid for these charges, but I am not sure if it is possible.

Osamu
Brooklyn, New York
U.S.A.