Complaint Review: AP*9 Passport To Fun

I have a separate bank account specifically for my mortgage, I have been widowed for nine months now and have been putting a little extra in that specific account so that I may have a full payment when the time came. 

Today when I called my bank expecting an extra couple of hundred dollars to be in that account I found my balance was down to $8.00.  I contacted my bank immediately and they informed me that the amount of $19.95 was withdrawn automatically every month for the past nine months by Passport to Fun.

I contacted Passport to Fun immediately, closed my so called "account" and spoke with a supervisor.  She told me that my bank account would be credited for all nine months within 2 days and I should see the money back in the account between 3-5 days.

I have no idea how they got my card number, as I said, this account is for my mortgage only and I never used this card.