Complaint Review: AP9*PMIDENTITY - PEOPLE FINDERS - MEMBER SERVICES - PRIVACY MATTERS 123

In April of 2008 I used an Internet site called PeopleFinders in an attempt to locate a lost family member. Service provided a promotional one time only fee of $4.50. They took my personal information. My next bank statement showed a payment to them for $19.90 for monthly membership. I called them and told them I was not interested and that I had just purchased the promotional.

They said they were sorry and said they would return the $19.90 to my account, this they did. I didn't look at my account statement until yesterday 07/18/08 and noticed a payment to AP9*PRIVACYMATTERS.COM. I checked with my wife to see if she knew what is was. She answered no. I called my bank and they could give me no information.

I used the phone number on the account statement. a young woman answered and in a very nice manner spoke with me. She stated what the company was. "Personal information protection company. When I said that I had never ordered this she transfered her to her "supervisor".

This woman is with out a doubt the most rude nasty person. She red off a script about their company policy on any refunds. Also stated that I had two accounts with them. I told her I had no accounts with them and that they had used my information without my authorization and that I wanted a full refund of all my money. She stated that they would refund on July and June. I stated thqt what they had done was fraud and that I would file complaints with my local Sheriff, the FBI and Better Business Bureau of Idaho and of National as well as FDIC Federal Regulation E. (which I have done). They hung up on me)

Later that day they sent me E-mails, three of them. I will list them next #1 from: PRIVACY MATTERS IDENBTITY CANCEL CONFIRMATION FOR MEMBERSHIP # 974289645 dated Wed July 16 at 308 pm. (Notice I didn't complain to them till July 18. They listed my confirmation number as be 974289645-20080717 (nice number Hu)?

#2 from:PRIVACY MATTERS IDENTITY REFUND CONFIRMATION MEMBERSHIP # 948194230 dated July 18 at 12:23 AM. (again I didn't talk to them until after 10:00 AM this same date). for $39.90. No confirmation # on this one.

#3 from: PRIVACY MATTERS 123 REFUND CONFIRMATION FOR MEMBERSHIP #948194230 (DIFFERENT NUMBER). dated July 18 at 1:05 am. (again they didn't receive my phone call till after 10:00am amount 19.95.

Now I could be wrong on the date or they could. I think it is part of their scam. I am a retired Chief Deputy Sheriff and know how to keep my facts straight.

Also I have not yet seen any refunds.

Note below all the names for these people they have used with me in the last
two days:
People Finders
AP9*pmidenty
Privacy Matters
PrivacyMatter 123
membersavings@privacymatters 123
membersavings@privacymattersidentity
privacymatters@membersavings
All of them are .com

I have a hunch that the prefix on some of the address AP9* is a common code used to access peoples information

All so a list of all the telephones;
1-888-840-6301
1-877-993-6264
1-800-718-8997
1-800-436-0817

I want to see these people quite what there doing no matter what it takes. I've filed complaints with everyone I can find. I will sign and testify in court on any complaint brought against them. Also because I suffer from PTSD and this encounter has brought up very bad issues that I thought were satisfied and caused me discomfort I am thinking strongly of filing a civil suit against them. I'll advise later on this matter.

Douglas
Lewisville, Idaho
U.S.A.