Complaint Review: AP9*SHOPPINGESSENT Shopping Essentials

While looking at my checking account online this AM, I found a charge for $14.95 that I did not recognize. I called my bank and they had no more onfo on the charge, but did have a phone # for the company. I called the company and informed them that I did not recall this purchase.

They stated that while I was ordering a restaurant certificate from Restaurant.com, I was asked if I wanted to sign up for their service free for 30 days. (It sounded like the default was YES and you had to specifically UN-CHECK if you were not interested.

I was supposed to have received a package from the company which would have allowed me to cancel prior to my 30 days. I have NO recollection of this. I cancelled my membership over the phone, but I am still out $14.95. I have received an e-mail confirming my cancellation.

I will be keeping a close watch on my acct. for any more activity from this company. I have to say that I am even more disappointed in Restaurant.com for aligning themselves with such a company and allowing their customers to get sucked into this.

Thomas
Mocksville, North Carolina
U.S.A.