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  • Report:  #1467275

Complaint Review: Apartment Management Consultants LLC

Apartment Management Consultants, LLC Pleasant Springs Aparments Overcharged for Utilities, Sent me to a collection agancy / attorney for apartment damage without an exit walk through Pleasant Grove UT

  • Reported By:
    Jennifer — Pleasant Grove UT United States
  • Submitted:
    Tue, November 13, 2018
  • Updated:
    Tue, November 13, 2018

My first issue is that any person who rents in Utah County has no governing authority to protect what few renters rights that we have. I was renting from Pleasant Springs apartments in Pleasant Grove, Utah. We were quoted $1299.00 per month for rent.

We were then charged with fees and their small utility bill ran almost $200.00 per month. My rent was usually over $1500.00 a month. When our lease was up and after paying a ridiculouse amount for fees and utilities. I rent an entire home and water a lawn and spend less in utilities than I am spending now.

I turned in my keys I asked them to do a walk through with me and the girl in the office refused. I was scheduled my walk through and when I got there the office was locked. I waited for about 10 min. then left. My move in date was May 25, 2017.

The charged me utilities from May 10, 2017 through to June 1, 2018. I was living there with neighbors below us that were smoking on the balcony. The apartments policy stated that they had to be 25 ft. from the building. We complained and contnued to complain to no avail. So they did us a bigger favor and told us they would not renew our lease.

I was then charged for damages without any communications from them. I was originally billed for a little over $600.00. Their collection agency told me they could put together a payment plan that result in me paying them over $1200.00 or I was required to pay them $899.00 in full.

I know we were over charged for utilities, there was a rumor that they were over due on their city bill so they had to charge extra for utilities. 

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