Complaint Review: APEX INTERNAL MEDICINE

I am a 59 year old male, my wife is 56, back in June our pcp retired, so we were forced to find another doctor,  as my wife is very sick and has about 15 or so prescriptions she has to have, so in august 2011 we went to doctor rao , I told him why we were there as my wife was ill and needed a doctor that could help her, he said that he could so we both switched to see him, things were OK in august,  sepember, but October we came down to see doctor rao , 2 days or so the doctors office called and said doctor rao would not be there on the day of our appointment,  so I had to reschedule,  it seemed like that was the becoming of the end. November he was gone all week of November appointment,  reschedule again, also the phone was turned off many times could only get the after hours message during regular hours, very unprofessional,  now in January the doctor says he no longer wants to give my wife the paid meds she needs, he wants us to go to a pain management clinic,  we were fine with that, so we waited for the refurrels,  they came in the mail in February but we were told by the az spine and pain that they had to have the referral from the doctor before I could make an appointment with them, so I called apex in February to get them to get the referral to them, so we waited 6 weeks no referrals, I called Aarp united healthcare to complain, but I told doctor rao today that he said he could help my wife but I guess he couldn't. I told the nurse terry I think her name is that apex medical was the most unprofessional doctors office I have ever been to. In other words THEY SUCK. They took the copay and I did not receive any services on the last appt. P.s. I'm getting of hearing my wife beg me every night to shoot her.

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