App Redeem App Trailers The company suspended my app trailers account for no reason, no warning was given, i did not break their TOS , in fact i read their TOS and i didn't break any of the rules stated, then they blocked m Mountian View, California
This company is doing nothing but suspending people like me for no reason and is feeding off the money they obtain from people who watch their videos with in their app, even if an account is suspended they allow you to watch the videos to earn the points but you can't redeem them , meaning the consumer like myself doesn't get rewarded.
I have called them, they would pick up and immediately hang up or put me on voice mail because they don't want to do anything about their horrible service. Emailing didn't work because they never reply to them, and they blocked me off of Facebook for no reason.
All I have been trying to do was get my account unsuspended on their app because i have done nothing wrong, and i can't contact them because they won't listen to me so now i have to report them, it's a shame on how such people can be like this . please do something about this.
1 Updates & Rebuttals
Tylerincen
Winter Haven,Florida,
United States of America
App Redeem Inc.
#2Author of original report
Fri, March 30, 2012
This company is horrible, i recommend NO one using their app, app trailers
Reasons why: when you first start out after making your account you are automatically suspended, even if you are suspended they still make money off of you because you can still watch their video advertisements but you can't redeem the points you earn for the prizes you deserve.
They don't answer phone calls, In fact i called them and they picked up then hung up the next few seconds, they won't answer e-mails , I followed their TOS and still got suspended and blocked off their Facebook page so i can't say anything about it.
Please if anyone is out there do something about this fraud of a "good hearted company"