Complaint Review: Apple

I am a Brazilian resident, I started using Iphones a few years back.  I was really really excited to have the new Apple Iphone 6 Plus and while in NYC/USA,  entered their exchange program giving my old Iphone 5S in exchange for a new Iphone 6 Plus.  Bad decision.

1. The iphone 6 Plus batteries don´t last or are dramatically worse than any other competitor such as Samsung (specially when have app like waze on).

2. The iphone bends when you sit for a longer period of time and the iphone is in your pocket.

The worse and the main point of this report - the Iphone 6 Plus is extremelly fragile. At the launch, they said it was more robust and the glass difficult to break. Another lie.   My iphone felt from 1meter/3.3ft into the floor and the front panel glass got smashed.   

I paid roughly $500 for unblocked phone under the exchange program.   I went to the Apple store in Brazil to try to get the glass front panel fixed: price R$1400,00 (U$456).  I went to the Apple store in UK to try the same procedure who informed that not only I had to replace the glass but also the the strutcure and dents were damaged: cost to repair British Pounds 249,00 (U$364).   This is simply not acceptable to put in the market such a bad quality product, extremelly fragile - and charge a fortune when a repair needs to be done.   

I would not recommend the new Apple iphone 6 plus to anyone.