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  • Report:  #1327476

Complaint Review: Apple

Apple Not Trustworthy or Decent Nationwide

  • Reported By:
    S-Tex — Alexandria Virginia USA
  • Submitted:
    Sun, September 11, 2016
  • Updated:
    Sun, September 11, 2016

 In May 2015 I purchased an IPhone 6 Plus from an Apple Store in the DC metro area and Apple admitted to the press that the device had major problems but would not accept it for full reimbursement when I attempted to return it. Because of the problems stated by a number of publishers such as Forbes I then added the two-year warranty to it. I only used the iPhone with a carrier for one day then began using it to for wifi and keeping records of meetings. 13 months after the purchase it locked up and would not unlock. I then did not use it all. Three months after that I took it to an Apple Store but employees had misspelled my email address and more.

They told me that I did not have the extended warranty, then said that a new iPhone had been provided, and said that I should come back in 24 hours. I did this and after a lot o stress about this i$1,000 item they gave me another one of these defective products but have a carrier entered. I had repeatedly informed them that there was no carrier, but it was still there as was other incorrect data. A new iOS had been installed but it was a system that Apple publicly admitted had problems. It's obvious that the corporation will do almost anything for money. The best fix, if a reimbursement is not provided, is to walk to the closest trash can, raise the lid, drop the piece of junk in it and then walk away.

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