Complaint Review: Apple Orthodontics

 My treatment at the North Dallas office by Dr. Cole was unsatisfactory. I was not told I would get a permanent retainer initially. When I received it I had no idea what it was. I wanted the DR. Cole to remove it and get me a regular retainer. I told him I should not have to pay for a new retainer when I never wanted a permanent retainer. He still refused to remove my permanent retainer. He claims that I walked out of the office mad and that is why he refuses to treat me anymore. I did not walk out. He is such a liar. He has such bad bedside manners and is grossly obese and sprays on this cheap cologne that smells like he mixed toilet water and alcohol together. Every time I come there he has hired a new orthodontic assistant. Apple Orthodontics is the worst orthodontic company in America that is why they are always trying to host contest to get more patients.