Complaint Review: Apple Store 1332

Aug. 11th, 2011



To Whom It May Concern,



      Here is the problem I am having anf hope that you can help me, if not, forward this in

the right direction. Thanks so much!  On with the story, about 2 weeks ago, I purchased

an Apple Macbook Air computer from my local Apple Store, located in the Walt Whitman

Mall in Huntington Station, New York(store # 1332).  I paid about $1400 cash and the fol-

lowing day, I returned the item, still wrapped and was told that since I paid cash, I would

have to get refund in the form of a check within 7 days.  Well, not only has it been over

the 7 days, no check is here, I now have medical bills needing to be paid, and get the

runaround from everybody both in and out of the Apple store, all employees are playing

games with me!  One worker on the phone, even had the nerve to tell me I might have to

wait 3 months and that just can't happen.  The manager there named Josh, is very rude,

and lies to all customers.  This is definately illegal and I need my money back asap!





JUST A SAMPLE OF HOW THAT STORE OPERATES!