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  • Report:  #1534550

Complaint Review: Apple

Apple refund requests, which have been denied twice, both times through automated responses. irvington NJ

  • Reported By:
    corissa — irvington NJ United States
  • Submitted:
    Sun, October 13, 2024
  • Updated:
    Mon, October 14, 2024

I am writing to formally dispute the denial of my refund requests, which have been denied twice, both times through automated responses. I canceled my card and blocked the charges on Cash App, yet the attempts to charge my card continued. In my efforts to resolve this, I even deleted the Cash App, mistakenly believing this would stop any future charges. I reviewed the requirements for cancellation and found that none applied to my case, as I followed all necessary steps. Additionally, during my last interaction with your support team, the representative who denied my second refund request displayed an unprofessional attitude, which added to my frustration and led me to believe there may have been a misunderstanding or oversight on their part. I kindly request a thorough review of my case to facilitate a refund.

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