Appliance Repair, Local Appliance Repair, Service repair Took full deposit and did not refund my money. Okeechobee Florida
July 2015 I contacted Appliance Repair through a google search. An older gentleman and his wife came out to repair my washing machine, I was told he needed to order the part and it would take about 5 weeks to get and they needed the full deposit before they could order the part which was $399.37. I called to follow up as I had not heard back, they told me the gentleman would get back to me, he never did so I followed up again and was told the part was no longer made (which is a lie because I had another repair service fix it within 7 days no problem) They told me they would issue me a check and send it to my address. I called 2 weeks later as I had not seen the check and they told me they had the wrong zip code and would be reissuing my check. Flash forward 7 months and I have still not seen a check. I call a few times a month and speak to the lady who answers the phone 800-333-4094 she always transfers me to a voicemail. I'm told i need to speak to Kay who Issues the checks who is conveniently never in when I call. I ask to speak to a manager and they send me to voicemail. NEVER use this company, they are scam artists. Their website has been taken down and they answer the phone with a different name now "Service".