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  • Report:  #944047

Complaint Review: Appliance Zone

Appliance Zone Stole my money after sending me the wrong part, Internet

  • Reported By:
    Militarywife — California United States of America
  • Submitted:
    Thu, September 20, 2012
  • Updated:
    Thu, September 20, 2012

Appliance Zone is in the business of routinely ripping consumers off. They refuse to provide any kind of customer service via a live person or telephone number. This is a big red flag. They offer no assistance when they ship the wrong part and their RMA and 90 Day Refund policy is a LIE! Even before you get an RMA when reporting a problem, they threaten to keep your money.

After you return the defective or wrong part, they send you an email saying they have conveniently disposed of the evidence (thrown the part away) and that they are keeping your money.

Read complaint after complaint for this same problem.

Most of the positive feedbacks say the same thing in the same verbiage, this is no accident. It is the company trying to prop up it's egregious reputation.

Avoid this company at all costs. It is nothing but a scam.

They especially prey on Seniors (which I am) because they think we can not defend ourselves. Well I am a Military Wife and if there is one thing we know, it's what is worth fighting for!

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