Complaint Review: Appliances Connection

I got a great deal through Appliances Connections. That is where the good news stops. My LG refrigerator arrived 3 weeks later after much poor communication on the delivery date & time. Upon unpacking & inspection (which they require you to do upon delivery) we noticed the bottom freezer drawer did not close properly. I phoned Appliances Connections.

I was told they would start a service ticket, to continue unpacking, setting up and using the refrigerator. Appliances Connection apparently filled out the registration for me at that point (I later learned) which did not allow me to return the refrigerator at all to Appliances Connection. I have had this refrigerator for 8 months and the bottom drawer still does not close properly. LG has sent 2 separate repair companies out 7 times replacing all possible parts yet the freezer drawer does not close properly. LG now claims it is normal and there is nothing they can do. BUYER BEWARE! Avoid Appliances Connection and LG products.