Aptive Environmental Their service made everything worse! Their formula attracts mice and we don't want them anymore. They will not let us cancel per a cancellation fee. Lakewood Colorado
We hired them when a salesman came by and offered a special promotion. We signed up and gave them a chance to prove their services. After the first application we noticed that there were mice running around in our house. We never had mice ever before. We purchased some D-con mouse traps and caught several mice right away.
We complained about the mice and they offered to spray again. However, after the second appllication we had mice again! We complained again to Aptive and they wanted to set mouse traps. I told them that I didn't like this idea and I don't want any more services. They offered us another treatment and we said no thank you since your product attracts mice. MY wife is really upset with them. They told us we would have to pay a rather large cancellation fee if we cancelled early.
This is a problem in that the salesman stated that if we did not like the service we could cancel at any time. Now this becomes an act of fraud since they are not honoring the right to cancel at any time. My wife doesn't want them to come back and I don't want them to come back. Their service makes our situation much worse than before we met them. Aptive is telling us that we have to make things worse before we can cancel.
This is the worst service I have ever seen and their customer service is severely lacking.