Complaint Review: APX - APEX

We mistakenly sign up for APX Alarm, DO NOT EVER DO BUSINESS WITH THEM. I have had my hours cut and now looking to lose my job. I called them to hopefully work some thing out, NO, I have to pay the complete contract off with no money. I have cut all contracts with cable company, life insurance company, reduced phone to bare minimum of just local calls, and have even contacted mortgage company to work something out. APX is the only one that I have ever dealt with in my life that is not willing to work with a customer. All they is there money and they do not care where you get it. After several calls of calm cool collect thoughts of conversation, this last time was enough, my wife called, then I called back explaining very clearly I AM LOSING MY JOB AND WILL BE LOSING OUR HOUSE IF I DO NOT FIND A JOB, WE ARE BROKE AND CANCELING EVER THING WE HAVE. There response was " Sorry about that we will defer your payment for a month, is there anything else we can help you with !" I was so steamed that I explained again and again that I can not and will not pay them a payment with money that I do not have. After going around and around I hung up, then my wife called after we had a very heated argument over this blank blank company. Her conversation was quite loud and heated and I needed ear plugs. She finally found out that if you do not pay for 3 months (allegedly), as in cancel payment through your bank they will send the billing to collections. We will see what happens there since we have dealt with companies that have put us there before because they screwed up their billing, we are prepared to deal with them. We will not be backing down, THIS COMPANY CAN NOT BE SQUEEZING BLOOD FROM A TURNIP.

Nick
Eau Claire, Wisconsin
U.S.A.