APXAlarm does not care about customers Provo Utah
I have contacted the company to let them know that I have filed complaint reports to my attorney generals office, the BBB of Utah, the Illinois Dept. of Financial & Professional Regulation, the Department of Professional License of Utah as well as the original Apex Alarm company from 1966 that has no affiliation with APXAlarm. Apex Alarm is collecting complaint reports because they also want a stop to this company. APXAlarm was not concerned at all when I alerted them of the different complaints that I had filed, that does not seem like a company that cares.
Debra
Bloomington, Illinois
U.S.A.
1 Updates & Rebuttals
Debra
Bloomington,Illinois,
U.S.A.
More Proof that APX doesn't care about their customers
#2Author of original report
Fri, April 18, 2008
My husband and I want to cancel the contract with APX, you can read the reason why on my other report fron Bloomington, IL. They will not allow us to cancel, we no loger want them monitoring our house so we unplugged the system and let the pattery run down. APX called to let us know that the battery was low. The system has been turned off now for two days, as far as they are concerned the agreement has not been canceled and I am paid up to date, they haven't called to tell me that the system is no longer monitoring. I bet if I let that bill become late they will definately be calling me. They don't care about their customers, they only care about the money. A company that treats people like this but is supposed to be providing a service for the people is going to have problems.