Complaint Review: Aqua Finance Inc. FBO Connexus Credit

 Originally contacted by a representative in a Home Depot store as I was walking in to buy something else .and they contacted us a few weeks later. We definitely had issues with the installation such as we had to dig the hole and find the water line for the whole house water filter (part of it sets under ground). The Finance arrangement sounded ok even though it was very expensive, the starting balance was $8000.00 . Statement balance continues to go up even though over minimum payments are made on time. (I guess they have a secret Finance charge that they don't tell us about. )Their math does not add up even though I talked to a representative on the phone. The representative says my balance is this number , but 10 days later I get a bill and the balance is $50.00 higher. We have been seeing this for 2 years.