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  • Report:  #205649

Complaint Review: Aqualife Aqua Life

Aqualife, Aqua Life Water Filter - Water Purifier System RIPOFF Brooklyn New York

  • Reported By:
    Brooklyn New York
  • Submitted:
    Fri, August 11, 2006
  • Updated:
    Tue, June 17, 2014
  • Aqualife, Aqua Life
    2273 65th Street, Suite C
    Brooklyn, New York
    U.S.A.
  • Phone:
    718-236-7000
  • Category:

Aqualife came to my house to provide a free water test.

Of course, the result of the quality of the water showed that I should have died 65 years ago.

I could survive this water, but I coudln't survive the pressure from the sales person who was working with me. He promised me everything that you can possibly imagine a water purifier to do. Best of all, the price was incredibly low - only $200.00 at the point of the test and a little bit more for the filters after delivery and installation.

To make me feel more comfortable, he promised me a 30 unconditional money back guarantee. Guess what? After I made my payment of $200.00 the price for the additional filter turned out to be another $1,600.00 (yeah, right.. just a little more).

My children came home and did they own research on the internet about this company. They found out that an absolutely identical system from Aquasana cost under $200.00 (complete). Similar reverse osmosis systems can be purchased at sears between $300 -$375.00 (also complete). Now I understood why they distribute their product only by door to door sales personal. This company brand doesnt exist anywhere.

Before they delivered the system, I contacted them to get my money back, as this was obviously a bad deal. They threw me around like a play ball from one representative to another for 5 days. The last representative I spoke with told me that they are not going to give me my $200.00 back and told me to contact his lawyer. I asked what the contact number for his lawyer is and he hung up the phone.

I am a 79 year old senior. I was hoping that with some clean water god will give me another few years to live. And you know what? Miracles do happen. Now I have a reason to live. I have new exciting things to do such complain to the Better Business Bureau in New York and Consumer Affairs. It is not about money to me anymore, it is about people who walk the earth making a living by ripping off elderly.

Michael
Brooklyn, New York
U.S.A.

2 Updates & Rebuttals


Slim0ner

Brooklyn,
New York,

Aqualife is a SCAM!

#3General Comment

Tue, June 17, 2014

Some lady came to my parents house in Sheepshead bay Brooklyn NY and started scaring my parents that drinking tap water will cause a defect in Children and whipped out some kind of meter saying how bad tap water really is. I told her she is full of crap and my dad pushed me out the door (i was at the point of showing her the door). I come home later that evening and see a reciept for $1600 dollars. I  couldn't believe my parents were so gullible. I talked them into canceling. The company refused to cancel and persisted on a "lower version of the system" which cost about 5-600 bucks i cannot remember. They were lucky my parents refused to take me to there Office Somewhere on Avenue O or Mcdonald ave or something. If I ever made it there somebodies head would go right through the drywall.


AquaLife

Brooklyn,
New York,
United States of America

Aqua Life

#3UPDATE Employee

Fri, March 05, 2010

Dear Sirs. / Madams,

It is the consumer that requests free Water Test, usually after an announcement on the radio and you are never obligated to make a purchase. Therefore, making it impossible to target anyone but simply allowing us to educate the interested.The following links are available to the public:

  1. http://www.epa.gov/safewater/dwinfo/ny.htm

    - this is local drinking water information.


    1. Disinfection:

      effects of chlorine. New York State requires the following statement:
      Some

      studies of people who drank chlorinated drinking water for 20 to 30 years

      show that long- term exposure to disinfection by- products (possibly

      including halo acetic acids) is associated with an increased risk for certain

      types of cancer.



You can purchase a chlorine tester, usually used for pools and test your water





    1. AP

      Probe Finds Drugs in Drinking Water
      : AP IMPACT: Pharmaceuticals

      found in Drinking water, Affecting wildlife and maybe humans By Jeff

      Donn, Martha Mendoza and Justine Pritchard for Associated Press Writers,

      March 9, 2008 (A vast of pharmaceuticals including antibiotics,

      anti-convulsants, mood stabilizers and sex hormones have been found in

      drinking water supplies of 41 million Americans, an Associated Press

      investigation shows.)




    1. While

      on your investigation, please check out the standards for safe drinking

      water, keeping in mind that much of the water supply infrastructure is

      between 50 and 150 years old.


It is a serious problem that should be addressed immediately however requires the public to stand united.

We are not in the business of tricking people, all policies as well as pricing is on the agreement that is signed by the consumer. Because I am not able to pull up Michaels agreement I cant say how the deposit or the balance was paid, my best guess is financing for the balance and cash/ credit card for deposit. Did GE Financing pressure him as well? Michael, please feel free to contact me, Yuliana Oleynik, and I will be happy to review any documents, complains you may have. It is understandable that some may tell dishonest stories to avoid fair payment. 

Ladies and gentleman, I also ask that you verify that all of our filtration systems are patented (you may see copies at: aqualifeusa.com) as well as all necessary accreditation to conduct Business in the USA. I will be happy to address any questions, issues.

Aqualife has more then 7500 satisfied customers, and we are happy that they are a part of our big family. We honestly hope that Aqualife water purification system would make your and your familys life healthier and longer. 



 

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