Aramark Uniform Service provided improper Service and Charged for Services not provided, sent us to collections on a bill they didn't provide service for... Tempe Arizona
In July we signed up for Uniform and rug services from Aramark. One uniform was back-ordered for two months, meanwhile, we had missing clothing for five consecutive months before we attempted to cancel the account with no response from Aramark.
We were unable to reach our sales rep after multiple attempts to rectify the situation, nor their manager. We sent multiple requests to cancel the account and after deliveries stopped we still sent certified letters & emails to the district manager to cancel the account.
It wasn't until we went to the corporate level when billing finally was ceased.
Now, fast forward 9 months after paying for the custom rugs and keeping them, we get a call from the nastiest collection agency ever, CFM Group to collect on a debt we do not owe.
All of this for a bill we didn't receive service for. Of course, Aramark states it's no longer under their control since it's been turned over to collections so this will become a legal matter.
BOTTOM LINE: Don't do business with these people, check the reviews and find another company, ANY other company...