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  • Report:  #1104971

Complaint Review: Aramark Uniform Services

Aramark Uniform Services The only uniform service you will receive is "uniformly" terrible service Las Vegas Nevada

  • Reported By:
    CarieBerry — Las Vegas Nevada
  • Submitted:
    Fri, December 06, 2013
  • Updated:
    Fri, December 06, 2013

Where to begin.... 

First of all, we signed a (3) year contract. We have had sub-par service from them. We do not receive all of our uniforms. (We've been paying our office staff to keep track of them when they are turned in and returned to us) 

Secondly, we pay for the uniform insurance. What a joke. The uniforms have to be in shreds for them to supply new ones. Not to mention, when they are in need of a repair, we get the uniform back exactly the same, however the repair ticket is still attached.

Third, their in office customer service is non existant. They do not return calls, reply to certified letters, faxes. You name it, you don't get a response.

Once our contract was up, they miraculously say that it was a 5 year contract. Even though the contract we have, as well as the fax cover sheet, and fax confirmation sheet state 3 years. It has now been 2 hours since we asked corporate to send us the 5 year contract. They are giving us the run around. We still don't have it!

I'm upset that I wasn't smart enough to look them up on yelp or ripoff report before we signed the contract. Hopefully others won't make the same mistake. 

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