Aramex International RIPPED ME OFF .. BEWARE Jamaica New York
My father sent me sweets from Beirut, Lebanon with Aramex. He paid around $120 for the shipping, and $50 for the sweets. It's been more than 10 days, and they didn't deliver it yet. Today I talked to them, and they said it's being held by fta. But, when I track it online, it says that it has been released by customs five days ago. So, I dont know what to do in this case. The sweets are not good now. When I tell them I want to get my money back, they say to file the complaint form overseas. They are responsible here for handleing the shipment in a proper way. They keep telling me stories !!!
Mohamad
Mission Viejo, California
U.S.A.
2 Updates & Rebuttals
Ali_qtr
Doha,Asia,
Qatar
There is a reasonable explanation, aramex is a good company!
#3Consumer Comment
Sat, September 27, 2008
I think the reason is clearly stated on their website.
There is a list of all the restricted items that might not be delivered and this is a quote from their site :
" Aramex will not ship any item that is prohibited by any law, regulation, state, or local government. Below is a general list of materials that are strictly prohibited.
.......Perishable Food Stuffs and Food Beverages Requiring Refrigeration or Other Environmental Control........... ".
I think "sweets" are from this category. Try to listen to their "stories" they might be trying to explain to you why they havent delivered the package.
Aramex have great services.
Ali_qtr
Doha,Asia,
Qatar
There is a reasonable explanation, aramex is a good company!
#3Consumer Comment
Sat, September 27, 2008
I think the reason is clearly stated on their website.
There is a list of all the restricted items that might not be delivered and this is a quote from their site :
" Aramex will not ship any item that is prohibited by any law, regulation, state, or local government. Below is a general list of materials that are strictly prohibited.
.......Perishable Food Stuffs and Food Beverages Requiring Refrigeration or Other Environmental Control........... ".
I think "sweets" are from this category. Try to listen to their "stories" they might be trying to explain to you why they havent delivered the package.
Aramex have great services.