Complaint Review: Arcade Services

I just read the Atco guy's story with Gary.  I guess there's a bunch of us who got taken by this guy.  Similar sequence-of-events.  Opens up pinball machine, takes out a circuit board, says he has "a guy" in Bensalem, PA who tests/repairs the board, and he'll be back in 3-4 weeks.  That was before Thanksgiving 2012!

Takes $200 from me.  $100 for the call which will be credited for the repair and an extra $100 because it will help him with the board-repair costs.  And again, this cash will be credited for a total bill which he figures would be around $300.  This is not candy-money numbers, this is significant cash.

I can understand money problems and am a fairly reasonable person.  However, I've emailed this guy 3 times and called him 4 times -- no response.  Once, I called from a different number and surprise(!), he answers.  Said he was in the middle of another service call (another sucker like me, I guess) and could he call back in an hour.  It never happened.

So here is what I'm going to do.  I'm going to get in touch with him from a new phone number at a new address (at one of many of my friends' houses -- hell, maybe even one or two who have bars with many pinball machines) and claim I'm a new customer looking for someone to repair a broken machine.  And when he comes to that address, I will be there waiting for him.  So he can give me a face-to-face explanation about what's going on, of course.