Complaint Review: Arcadia Finacial

I bought a truck and the car lot used this company for the lender. Come to find out now they will not do business with them any more either. Here is why.

My contract was for 72 months at specified payment and was taken out of my checking account every month by arcadia on the 20th of the month. Except for the last 2 payments which i wrote out 2 seperate checks for the exact amount of the 2 last payments.

The girl on the phone said they would reconcile the account balance because they had switched computer systems along over the years and the balance owed did not properly reflect the contract amount.

Now 2 months later I still have no title and a girl calls saying I owe 293 dollars and they won't release the title till I pay.

I said no way. I have paid all 72 payments all on time with there system and mail the last 2 in early and they cashed my checks. They made 8.65 % intrest of the full loan amount as per the contract.

This is not right to try and extrort money for something they are not owed.

So I am warning you like others time to get a lawyer and have the attorney general file a case against them this is fraud.

Kelly
oak harbor, Washington
U.S.A.