Complaint Review: Arcadia Recovery Bureau

I was suddenly contacted by a debt collection company for a debt that I supposedly owe.   The name of the company that contacted me is "Arcadia Recovery Bureau."   The first person who left a message demanded I call back because I owe money to someone or some company.   I received anothe call from an automated robot with a recording, indicating I had to call back.    When I called back to spoke with someone who refused to give his name, and was extremely rude telling me to "stop yelling" (I was not yelling, although I wanted to based on his attitude).   Then he asked for my address and birth year.    I refused to provide it, asking him to give me the name of the company to whom I owe this supposed debt.   He refused, and refused to give him name.   In other words, he was phone phishing.    

I informed him I was a victim of identity theft three times in two years from calls just like this one, and he still refused to give any information about who I owed the money to OR his own name.   And he was incredibly rude.

I called Arcadia Recovery Bureau's main number in California.   I spoke with another agent who refused to comply with my simple question.   He transferred me to 1(866) 585-1564 again, or at leats that is the number he told me he was transfering me to.  This time I spoke with someone named Thomas Pendergraft.   He was even ruder than the first person.   He demanded my full name, address and FULL DATE OF BIRTH>   I again refused, and explained about the identity theft situation.   So I asked to please just tell me the NAME of the company I owed the money to.   He said for security purposes, he refuesd to provide it.   But meanwhile he is demanding ALL of this personal information from me without simply giving me a name??

Suppose I owe $100 to Dr. Adam Smith.   All he has to do is say, "You owe $100 to Dr. Adam Smith."   Then, I would provide my information.   But with no reference, how am I supposed to know if this is a real call or a scam?

It makes no sense.   What this company is doing is a SCAM OPERATION.   There is no reason why a stranger should be allowed to call someone's home and collect their information and at the same time refuse to tell you who he is.

I am blocking their number.   If they read this, let them tell me to whom I owe this money.   Then I'll know they are real.   I say it is a MAJOR PHONE PHISHING SCAM to get enough identifying information to steal your identity.

For the record, Mr. Thomas Pendergraft is a rude, despicable person.   So far, I have spoke with three agents at Arcadia Recover Systems.   All rude, and all demanding personal information without providing anything else.   I hope RipOff Report investigates them, because this is unacceptable.