Archer Rubber LLC Progressive Business Publications Quality Newsletter Milford, Massachusetts
I received a call from International Credit Recovery Inc, claiming that they were acting on behalf of a company called Progressive Business Publications. According to a Bobbie Philpot at ICR I verbally approved the delivery of a 12 month subscription for a quality newsletter. If I did not want it after 3 deliveries I could cancel the subscription at no cost.
I never received an invoice or a single newsletter. I checked with my accounting department and no one has seen a news letter or received an invoice for said newsletter. Now ICR claims they can clean this up today 7/30/2012 for a credit card or bank check for $130 offer only good for today.
1 Updates & Rebuttals
Matt Jackson
Malvern,Pennsylvania,
United States of America
Response from PBP Customer Service
#2UPDATE Employee
Thu, August 02, 2012
Archer,
Im sorry to hear youve had a bad experience with us. We work hard to ensure that doesnt happen. We take quality serious and use very strict quality control measures. As a result, our sales team is extensively monitored to ensure every order is valid and legitimate.
Im more than happy to talk to you directly by either email or phone. If youd like, I can look into this and see if I can help. Contact me with your name, company, address, and the name of the publication. Again I apologize for your experience.
Matt Jackson
Customer Service Manager
Progressive Business Publications
610-695-8600 ext 236
mjackson@pbp.com