Archway Publishing Author Solutions They charged me $4575.00 to help me market my book and then they didn't do anything and refuse to refund my money. Bloomington Indiana
Eric Saxton, who is in charge of publicity at Archway, made me a lot of promises about what Archway would do for my book if I paid him $4500.00 plus a $75.00 fee. Then he shunted me to an employee at Lavidge named Ashley Baccaro.
She called me, made a few promises about how she was going to help me, then quit returning my phone calls and quit returning my emails. I then sent an email to Elaine King, a supervisor at Archway, requesting a refund.
She sent me an email saying the contract had been fulfilled, when, in fact, NOTHING HAD BEEN DONE!