Complaint Review: Arco

On July 15, 2008, I pulled into an Arco station to fill my gas tank. Normally when I fill my tank, my gas light indicator has gone off one or two times to let me know that I am very low. In this particular instance, my gas light had not gone off yet but I wanted to go ahead and get my tank filled. When my gas light does go off, I am usually able to put a little over 18 gallons into my tank. This time, it showed that I was able to put 19.11 gallons in my tank and my light had not even gone off, so I had more gas than usual in my tank when filling it up. I feel that this station has adjusted their pumps in order to rip their customers off and this needs to be reported. It is unethical and should not be tolerated.

Eileen
Mission Viejo, California
U.S.A.