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Area Trend Watches www.areatrend.com Defective product Canton Ohio
I purchased a "Michael Kors" watch for my daughter for Christmas. She wore the watch 3 times and the black enamel band began to rub off and show silver color. I contacted Areatrend.com customer service for a refund. I was told they could not refund because the watch had been worn. The advised me to call Michael Kors for a new band. I called Michael Kors and they said the have never had one of their watches lose color on the band after such a short time. The told me the watch may be a "knockOff". Michael Kors sent me email instructions if I would like to send the watch to them and get a new band, they would replace the band for $100.00 ($60.00 normally, add $40.00 for enamel). I called back to Areatrend and asked them again to refund the watch and they refused. I truly believe they are selling "knock Off" watches.