Complaint Review: Aren Bane Reminisce Productions

Basically we hired Orlando Weddings May 5th this year and they hired Aren Bane to video our wedding. Since Orlando Weddings have gone bust/diappeared I contacted Mr Bane to check payment was recieved and that we would get our dvd's. I spoke to his business partner who said Aren was editing the video and would recieve it shortly.

TWO and ahalf month's later still no dvd's and just a lot of excuses from Mr Bane when he finally returns an e-mail. I still can't speak to him on the phone he never answers.

He first said he sent the dvd's to Orlando Wedding not realising they were in so much trouble, then he said he would get them back and give us extra copies for the trouble. Then he said he doesn't edit the dvd's, doesn't make any extra copies and can't get hold of any one to do with Orlando weddings.

I'm in the Uk and mananged to track down one employee with not trouble. She has also tried to contact Aren Bane, they can't get any response either.

So its six months since the wedding and two and half since we should have recieved the 3 dvd's. DO NOT hire this man he just doesnt care and could loose your dvd's and wash his hands, as he has done to us. We will probably never get our dvd's.

Lea
NEWPORT
United Kingdom